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Frequently Asked Questions Regarding the Renewal of Malaysian Passports in Singapore Information on Online Malaysian Passport Renewal Malaysian Passport Renewal in Singapore - A Comprehensive Guide on Renewing Your Passport in Malaysia

Renew Malaysian Passport Online in Singapore! Stay at Home. Keep Safe.

Renew Malaysian Passport Online in Singapore! Stay at Home. Keep Safe.

Our Experts assure complete compliance with all federal requirements.

 

Apply Now Malaysian Passport Renewal

 

 

Malaysian Passport Renewal In Singapore

IVC Services has renewed more than 10,000 Malaysian passports in Singapore with success.

 

IVC Services facilitates the provision of Malaysia Passport Renewal Services following the regulations of the Malaysian High Commission in Singapore for Renew Malaysian Passport.

 

Malaysian people can renew their passports online by uploading photos and making the required payment. However, the applicant must attend the Malaysian High Commission to get continued access when the service is completed.

We can help you renew your Malaysian passport online at IVC Services.

 

 

 

REQUIRED DOCUMENTS FOR MALAYSIA PASSPORT Renewal

  •  A Malaysian Passport with a validity period of fewer than 12 months
  •  Malaysian IC Original Copies
  • .One Photograph of the Applicant with a Light-colored Background. Otherwise, we will do it for you.
  •  National Identification Card of Singapore or Singapore Work Permit/Work Pass
  • An original Birth Certificate if the applicant is younger than eighteen years old.

 

 

 

RENEWAL FEES AND CHARGES FOR MALAYSIA PASSPORTS

  •  Applicant between 13 and 59 years of age – RM 200 (Renewal Charges)
  •  RM 100 for candidates older than sixty (Renewal Charges)
  • IVC Services offer assistance with passport renewal applications for a fee.

 

 

 

Errors that might occur during online Malaysian passport renewal

When an applicant tries to renew a passport online and gets one of the following mistakes, the renewal cannot be completed online.

Only the Malaysian High Commission in Singapore can address or respond to these issues.

  • MAKLUMAT YANG DIMASUKKAN DALAM SISTEM YANG TIDAK TEPAT/BERCANGGAH 1. APPLICATION CANNOT BE DENIED, IN ORDER TO COMPLETE THE LONGER IMMIGRATION REVIEW PROCESS. – DAPAT PERMOHONAN DITERUSKAN, SILA RUJUK PEJABAT IMIGRESEN
  • MASALAH TEKNIKAL TERDAPAT. A technical error has occurred. Please refer to the section on immigration.

 

 

 

REQUIREMENTS FOR MALAYSIA PASSPORT RENEWAL WITH PHOTO

IVC Services can assist applicants with any photo-related concerns they may face while renewing their Malaysian passport online. Among the several noteworthy points are the following:

  • The backdrop of the photograph should be white.
  • The candidate should wear a black robe with the shoulders and breasts covered.
  • The applicant may submit all essential documentation and images to IVC Services to enable the renewal of their Malaysian passport.

 

 

 

Questions Frequently Asked About Malaysian Passport Renewal

 

Can we renew our lost or damaged Malaysian passports online in Singapore?

If a Malaysian passport is lost or destroyed in Singapore, it is impossible to renew it online. The Malaysian High Commission in Singapore for further details on maintaining their Malaysian access in Singapore.

The applicant may contact singapore@imi.gov.my through email.

 

 

 

When renewing my Malaysian passport in Singapore, I uploaded the incorrect photo. Can I resubmit a Malaysian Passport Renewal application with a fresh photograph?

Once a passport renewal application has been submitted on the Malaysian government's website, it cannot be modified or resubmitted. Likewise, no changes are authorized once an online application has been submitted.

The applicant should next send an email to singapore@imi.gov.my.

 

 

 

How quickly can my Malaysian passport be renewed in Singapore?

Applicants can renew their Malaysian passports online in Singapore if their tickets' validity and expiration dates are fewer than 12 months away. However, the Malaysian High Commission in Singapore does not offer an online renewal portal for more than one year of validity.

Send an email to singapore@imi.gov.my if you desire to renew a Malaysian passport with a validity of more than one year online.

Here applicants may also apply online.

 

 

 

Is it feasible to pay the Malaysian passport renewal cost with a credit card or a Singapore bank account in Singapore?

The only payment option the website accepts for renewing a Malaysian passport online is Internet Banking with a Malaysian bank account. Payment is made in FPX mode. Singapore credit cards and Malaysian/Singapore bank accounts cannot be used to make purchases.

 

 

 

How long is the validity of a recently renewed Malaysian passport in Singapore?

From the Malaysian High Commission in Singapore, Malaysian passports are generally valid for five years (Five Years).

 

 

 

I sought to renew my Malaysian passport online in Singapore. "MAKLUMAT YANG DIMASUKKAN TIDAK TEPAT/BERCANGGAH IN SYSTEM" is displayed as the error message. However, "APPLICATION CAN NOT BE DENIED, FOR THE PURCHASE OF IMMIGRATION DEFENSE RULES" Can I still renew my Malaysian passport in Singapore online?

The error above is an Immigration Error that cannot be rectified online. As a result, the online filing of applications to renew Malaysian passports is banned. Only the Malaysian High Commission in Singapore or the Malaysian Immigration Department may accomplish this.

Email applications can be submitted to

singapore@imi.gov.my.

OR

Guard Post @High Commission of Malaysia Building, 301 Jervois Road, Singapore 2490777 has accessible an information form.

The applicant must complete the form with the following information:

  • The candidate's name
  •  Malaysian Identification Card Number OR Malaysian Birth Certificate (Borang W, H, or I) (For children below 12 years old)
  • Email address of the applicant or parent
  •  details for contacting Singapore

 

 

 

If I lose my Malaysian identity card, may I renew my Malaysian passport in Singapore?

On the day of the appointment, the Malaysian High Commission in Singapore verifies all original papers, including the original Malaysian passport, Malaysian identification card, and Singapore NRIC or work permit.

The applicant must contact the Malaysian High Commission in Singapore if they have lost their Malaysian identification card. Upon approval by the High Commission, the applicant may submit an online application for renewal and a copy of the police FIR if the IC was lost.

The email address for the Malaysian High Commission in Singapore is singapore@imi.gov.my.

 

 

 

Can I collect my renewed Malaysian passport in Malaysia if I continue in Singapore?

If a Malaysian passport renewal application is submitted online in Singapore, the new passport must be collected at the Malaysian High Commission.

2490777 301, Jervois Road, Singapore

In the case of an emergency, if a renewal application for a Malaysian passport is submitted in Singapore and collection is required in Malaysia, the applicant must call the Malaysian Immigration Service from the place where the access will be collected.

 

 

 

What are the contact details of the High Commission of Malaysia in Singapore?

The following information pertains to Malaysian passport renewals and the Malaysian High Commission in Singapore.

The organizational structure of the Malaysian Embassy in Singapore

301 Jervois Street, Singapore 249077

Singapore email: singapore@imi.gov.my

+65-6887-6256 / 6887-6258 / 6887-6295 / 6887-6284 / 6887-62243

The nearest MRT stations are Tiong Bahru and Redhill.

Valley Point Building is the nearest bus stop.

 

 

 

Is it feasible to renew a valid Malaysian passport in Singapore for more than a year?

Malaysia's High Commission in Singapore prohibits the online renewal of passports valid for longer than one year.

Therefore, candidates may either wait until the renewal period or contact the Malaysian High Commission in Singapore directly using the above-listed contact information.

 

 

 

Can Malaysian children renew their passports online in Singapore?

Online renewals of Malaysian passports for minors under 18 residing in Singapore cannot be submitted. However, at the Malaysian High Commission in Singapore, renewals of Malaysian passports for children can be processed instantly.

Applicants may send their applications to singapore@imi.gov.my through email.

OR

Guard Post @High Commission of Malaysia Building, 301 Jervois Road, Singapore 2490777 has accessible an information form.

The applicant must complete the form with the following information:

  • The candidate's name
  •  Malaysian Identification Card Number OR Malaysian Birth Certificate (Borang W, H, or I) (For children below 12 years old)
  • Email address of the applicant or parent
  •  details for contacting Singapore

 

 

 

What documentation do I need to renew my Malaysian passport in Singapore?

Candidates are expected to

  1. A legitimate Malaysian passport,
  2. The first Malaysian ID,
  3. A valid Singapore National Registration Identity Card or work visa
  4.  digital photograph with white backdrop 3 (digital copy)

If they want to apply for a Malaysian passport renewal in Singapore.

 

 

 

What are the specifications for a photograph taken in Singapore to renew a Malaysian passport?

When taking photos for online Malaysian passport renewal in Singapore, applicants must conform to a dress code.

The following considerations must be made before shooting a photograph:

 

  1. A dark shirt (black or dark blue is appropriate) with a closed or collared neck.
  2. The hair should be brushed thoroughly to expose the eyebrows, forehead, and ears.
  3. The candidate should not be using spectacles or corrective lenses.
  4. The candidate should close their mouth and conceal their teeth.
  5. The lighting should be uniform, and selfies are prohibited.

 

 

 

Do our applicants need to be physically present in Singapore to renew their Malaysian passports?

The applicant must be physically present in Singapore to obtain a renewed Malaysian passport.

On the day of the appointment, the Malaysian High Commission verifies all original papers and collects biometric information from the candidate. Therefore, candidates must go to Singapore to renew their Malaysian passports.

 

 

 

Can I renew my Malaysian passport in Singapore with my new employer's IPA Letter (In-principle authorization letter)?

Suppose the applicant has a valid In-Principle Approval or an extended or temporary work visa issued by the Singapore Ministry of Manpower. In that case, they may renew their Malaysian passport online in Singapore.

 

 

 

Can I renew my Malaysian passport in Singapore while on a social visit pass?

Only Singapore residents with a valid permanent resident status or valid work visa are permitted by the Malaysian High Commission in Singapore to renew their Malaysian passport in Singapore.

If the applicant is not a Singapore resident and wishes to renew their Malaysian passport in Singapore, they must contact the Malaysian High Commission in Singapore.

The applicant may send an email to Singapore@imi.gov.my.

 

 

 

How can I determine if the Ringgit payment I made online in Singapore to renew my Malaysian passport was successful?

After successfully submitting an online application for a Malaysian passport in Singapore, payment must be made using Malaysia Internet Banking.

The applicant receives an automated email from their relevant Malaysian bank alerting them that the charge has been successfully taken from their bank account upon payment.

In addition, a candidate will obtain the official receipt or RESIT RASMI from the official website only once the payment has been completed correctly.

 

 

 

My application for the renewal of my Malaysian passport was submitted online in Singapore. Can I withdraw my application and resubmit it online?

If a renewal application for a Malaysian passport has been submitted online in Singapore, it cannot be canceled. In addition, the same applicant is not permitted to file a second application.

There is also no mechanism for refunding the sum paid.

The applicant should next send an email to singapore@imi.gov.my.

 

 

 

How can I retrieve my renewed Malaysian passport in Singapore after submitting an online application?

The Malaysian High Commission in Singapore will review and handle the Malaysian passport renewal application after submitting it online. Typically, they provide the applicant with a collection date that contains the appointment time and date.

The applicant must provide all original papers for verification and obtain a passport at the Malaysian High Commission in Singapore on the scheduled appointment day.

 

 

 

I sought to renew my Malaysian passport online in Singapore. However, I see the error message "PERMISSION CAN NOT BE PROCESSED; PLEASE SUBMIT AN IMMIGRATION REQUEST" Can I still renew my Malaysian passport in Singapore online?

The Immigration above Errors cannot be applied electronically. For some reason, internet filing of Malaysian passport applications is prohibited. Only the Malaysian High Commission in Singapore or the Malaysian Immigration Department may accomplish this.

Applicants may send their applications to singapore@imi.gov.my through email.

OR

Guard Post @High Commission of Malaysia Building, 301 Jervois Road, Singapore 2490777 has accessible an information form.

The applicant must complete the form with the following information:

  •  The candidate's name
  •  Malaysian Identification Card Number OR Malaysian Birth Certificate (Borang W, H, or I) (For children below 12 years old)
  • Email address of the applicant or parent
  •  details for contacting Singapore

 

 

 

How long does it take in Singapore to renew a Malaysian passport online?

Currently, the Malaysian High Commission in Singapore answers to correspondence within a minimum of six weeks.

Due to the massive amount of passport renewal applications in Singapore, the processing time for passports may change from time to time.

Consequently, applicants can renew their Malaysian passports online in Singapore after the one-year renewal period has passed.

 

 

 

Who should I contact if I'm experiencing problems with my online passport?

Applicants who experience internet issues may contact the Malaysian Immigration Department in PUTRAJAYA at +60 388801452.

Applicants may also contact passport online support@imi.gov.my through email.

 

 

 

What should I do if I miss my appointment to renew my Malaysian passport at the Malaysian High Commission in Singapore?

Applicants must know that the Malaysian High Commission in Singapore communicates appointment dates. Singapore@imi.gov.my will send the email.

It is advised that candidates check both their primary and trash or junk email folders.

Suppose the applicant still misses the Malaysian High Commission in Singapore-offered appointment date. In this situation, the applicant may obtain their renewed Malaysian passport between Monday and Friday. Therefore, the period stated in your email is adhered to.

The collection will occur at the High Commission of Malaysia, 301 Jervois Road, Singapore 249077.

 

 

 

How much does it cost in Singapore to renew a Malaysian passport online?

The applicant's age impacts the cost of renewing a Malaysian passport online in Singapore. For example, the cost to renew a Malaysian passport for candidates aged 13 to 59 is RM 200. The cost to renew a Malaysian passport for candidates aged 60 and above is RM 100.

 

 

 

What is the Malaysian High Commission in Singapore's DropBox Appointment for Malaysian passport services?

Applicants may utilize the DropBox Appointment service in the two situations below.

— If, after four to five weeks of processing time, an applicant has not received an appointment date from the Malaysian High Commission and cannot arrange an appointment via e-Appointment.

– If you cannot renew your passport online or arrange an appointment, you must complete a form accessible at the Guard Post.

The following details are required for completion of the form:

The candidate's name

ii) Malaysian Identification Card (IC) OR Malaysian Birth Certificate (W, H, or I)

Email address of the applicant or parent

iv) Singapore's contact details

For those who have successfully filed an online application for Malaysian passport renewal in Singapore, the following steps must be taken to reserve a DropBox Appointment.

The Malaysian High Commission in Singapore has set up a 24-hour Drop Box in front of the Guard Post @HCM Building, 301 Jervois Road, Singapore 2490777.

Applicants must submit a copy of their My Online Passport Resit Rasmi (Official Receipt), email address, and Singapore contact number.

Following submitting your Resit Rasmi or application information in our DropBox Appointment, appointment dates will be sent to you by telephone or email.

Candidates have four to five weeks following application submission to utilize this service.

 

 

 

UNDER WHAT CONDITIONS AM I NOT ALLOWED TO RENEW MY MALAYSIA PASSPORT ONLINE?

In the following instances, the applicant is ineligible to renew their passport online:

The applicant must resubmit the application if an applicant finds an immigration error, as outlined in the section TYPES OF ERRORS THAT OCCUR IN ONLINE SUBMITTAL.

If the passport's validity is over 12 months, an online renewal application cannot be filed.

Applicants who have lost or damaged passports are unable to renew them online.